The process of bringing to life an idea drawn out on a
luncheon napkin or conceived during the
morning commute, only happens with a company of creative
professionals who are experts in their respective fields. Sampco, Inc.
has such a creative team of designers and engineers who are experienced
in producing award-winning products from humble beginnings.
[Click on the flow chart terms below to see a complete description.]
Sampco's Customer Service is
behind the scenes at all times keeping the customer abreast of
production and delivery schedules. Each customer is assigned a Customer Service Representative
to ensure that they always have a connection to Sampco if they should have any questions
or concerns before or after production of their samples.
Here's how it happens:
- Initial Design Concept: Usually concepts arrive at
Sampco from discussions with our sales and marketing team. Often, however,
the genesis of an idea originates from creative discussions between the customer and the
sales and/or design staff. The objective is always end-user focused: what does the
final customer (our customer's customer) want to know about their product? How
is that best presented to them in a timely and cost-effective manner?
Invariably, the original concept begins life as an informal written report
so that all can agree on the variables and possibilities.
- Customer Review: The idea is
then presented by sales to Sampco's design team for "brainstorming." The design team
includes Creative Services and Engineering Departments. These meetings bring together
individuals with many years of expertise in a variety of fields (graphic design, product
design, product engineering, manufacturing engineering, production, etc.)
and tend to generate innovative solutions. Creative Services and Engineering
give both 2-D and 3-D form to the concept, adjusting the idea to fit the
realities of both technology, cost considerations and crucial input from the customer.
By their very nature, the creative and engineering energies are sometimes at odds but our design team
manages to find common ground and merge their ideas. Often the challenge is to decide
which of several innovative solutions to choose!
- Full-scale Prototyping: Then, with everyone in
agreement, prototyping begins. What was once vapor, then paper, now grows
to maturity with adjustments along the way guided by customer, creative, engineering
and manufacturing input. Generally, if the prototype can be built to
everyone's satisfaction, manufacturing will be able to effectively
produce the final sample in requested quantities at the best price.
- Print Production: Before manufacturing can
actually be done there is a pre-press process that must take place. For any
printed parts on or relating to the finished sample, Creative Services must
design and lay out the graphics, continuing to work with Engineering on problems that
may arise if the wrong glue, lamination, material, etc. is used for a
particular production process. Then the proofing stage begins with
signoffs required from the customer. When everything is signed-off
and has been reviewed thoroughly by everyone involved, the printing
process begins with Creative Services and/or Engineering overseeing
every step, including press checks.
- Manufacturing: Once all printing has
been completed and all other parts relating to the sample are ready,
production begins. Along the way, Quality Assurance scrutinizes every detail
at each step of the manufacturing process, from printing to final
delivery of the finished product.
- Fulfillment/Shipping: Once production is complete,
fulfillment/shipping occurs. Sampco can ship partials or full orders depending
on the urgency of the customer's needs. We manufacture and ship from our six different
plants depending on the location of the customer and the capabilities of
that particular plant. Sampco also has the ability to inventory the customer's future needs.
Sophisticated job tracking and locator systems
insure on-time deliveries.
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